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Guidance directed toward the child: information about exams, treatment plan, medication, diagnosis
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“You will stay at the hospital for three days, ok?”
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Questions concerning child’s doubts: asking if the child had any doubts
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“Do you want to ask anything, sweetie?”
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Doubts asked about by the children: questions asked by the patient
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“Can I go to the swimming pool?”
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Protesting: interactions started by patient that indicated anger, such as crying, yelling and/or verbally protesting
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“I don’t want to stay here!”
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Bonding behaviors of the physician: communication not related to the treatment but with the function of establishing small talk
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“So, tell me how was your weekend?”
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Obtaining information from the child: treatment-related questions, for example about symptoms, exams, hospital admission
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“How are you feeling?”
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Physician-caregiver communication categories and operational definitions
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Examples
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Guidance directed toward the caregiver: information about exams, treatment plan, medication, diagnosis
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“This medication should be used to prevent sickness”
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Questions related to caregiver’s doubts: asking if the caregiver had any doubts
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“Any questions, Mom?”
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Doubts asked about by the caregiver: questions asked by the caregiver
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“Can we travel home for the Holidays?”
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Bonding behaviors of the physician: communication not related to the treatment but with the function of establishing small talk
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“How was New Year’s Eve? Was there a party?”
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Obtaining information from the caregiver: treatment-related questions, for example about symptoms, exams, hospital admission
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“Did he feel any pain this week?”
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