Psychology: Research and Review
From: Relations between mental workload and decision-making in an organizational setting
Task factor/scale: Tendency to assess all the aspects related to the scope of the decision task, mainly levels of certainty, information, goals, and consequences of the decision. | |
• Uncertainty subscale: measures the degree to which individuals consider their concerns about doubt, risk, and the changes caused by the decision • Time/Money Pressure subscale: determines how individuals organize their activities and their predisposition to compare the results of the decision with the time and money spent • Information and Goals subscale: shows the degree to which individuals attach importance to having adequate data available and defining specific goals to appraise task difficulty • Consequences of Decision subscale: assesses the degree to which subjects assign personal responsibility for the effects of the decision | |
Subject factor/scale: Tendency to engage in the process of decision in a motivated, thoughtful, and sincere way, self-regulating the process. | |
• Motivation subscale: measures the degree to which individuals launch the decision-making process and maintain interest during the development of its successive phases • Self-Regulation subscale: shows the degree to which subjects tend to plan, monitor, and evaluate results • Cognition subscale: measures the degree to which individuals tend to process information, reason about the steps to be taken, and resolve the difficulties that may emerge during the decision-making process. • Emotion subscale: shows the degree to which individuals create an appropriate mood in order to make the decision | |
Context factor/scale: Tendency to discover the influence of the social, community, and occupational environment in the decision process. | |
• Social Pressure subscale: shows consideration of the impact on the environment or on other persons when making a decision • Work Pressure subscale: measures the degree to which an individual takes organizational rules and goals into account when making decisions |